Mac OS installers were developed and signed on macOS Ventura. In rare cases older macOS versions may prevent you from opening your package. It’s best to update your macOS to the latest version to ensure a smooth installation process. However, we understand that many users like working on older systems. In that case follow these instructions.
Troubleshoot Option One
Right click on the package installer and click ‘open’
This should force open the installer if you were receiving an error when trying to open the package. If this does not solve your issue move to the next option below.
Troubleshoot Option Two
If the installer is still not working you will need to manually install the files. Email [email protected] and we will provide the individual files along with installation instructions. To help us better pin-point root issues please also include what macOS version you are trying to open the package on.
