Refund Eligibility

  • All customers are entitled to request a refund within a limited window of 14 days from the date of purchase.
  • Refund requests made after the 14-day period will not be accepted.
  • Clark Pro Audio, LLC reserves the right to deny refund requests if you cannot provide a valid or justifiable reason for the refund request. Common valid reasons might include technical issues, product defects, or dissatisfaction with the product’s functionality.
  • Clark Pro Audio, LLC reserves the right to deny refund requests if we suspect that the request is made with malicious intent or fraud.
  • Clark Pro Audio, LLC reserves the right to deny refund requests if the requester has violated terms of use or license agreement such as sharing license keys, attempting to reverse-engineer the software, or using it for illegal purposes.

Refund Procedure 

To submit a refund request please fill out the form below. After refund is issued your license will be revoked and you will not be able to use any products until you re-purchase an active license.

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