Support Operations 

To receive the swiftest and most efficient support, we kindly request that you consult our comprehensive knowledge base before submitting a support ticket.

Our knowledge base offers step-by-step documentation for common issues, along with video tutorials to assist you.

Our support staff is limited but we strive to do our best to resolve tickets as soon as possible. Our staff works: 9am – 5pm EST. Mon-Fri.

Business & Press

For business, partnerships, and press opportunities please send an email to [email protected].

Refund Requests

To submit a refund request please visit our Refund Page.

General & Support

For general questions and technical support please fill out the form below.

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Are you open to receiving remote access support?(Required)
Please inform us if you're willing to accept remote access support. With this form of assistance, we will assist you in installing specialized, free remote access software. This software provides us with temporary access to your computer's desktop, facilitating real-time troubleshooting and issue resolution. You will be able to follow along in real time and monitor our troubleshooting. This efficient approach eliminates the need for extended email communication and enables our experienced developers to promptly address any technical issues. Learn more about remote access here: